WHAT YOUR VA CAN DO FOR YOU


    Organizing and personal

    • Help with to-do list
    • Manage schedule
    • Arrange and confirm a meeting
    • Find and book accommodation
    • Find and book travel or a flight
    • Plan a trip
    • Arrange a conference call
    • Make a purchase on your behalf
    • Call or email you with a reminder
    • Keep your contacts up-to-date
    • Type up meeting minutes
    • Make a call
    • Write a letter
    • Take care of paperwork
    • Transcribe audio or video
    • Type up notes
    • Create a document in any common format
    • Create or update a presentation
    • Arrange and confirm a personal appointment (medical, haircut etc)
    • Find and book a restaurant
    • Find and book a plumber, decorator etc
    • Source and purchase a product or service
    • Research and find a gift
    • Process orders from your website
    • Sort your expenses, receipts or car allowances
    • Manage your vehicle insurance, tax or servicing
    • Check and respond to phone messages
    • Check and respond to emails
    • Arrange interviews with applicants


    Admin

    • Edit or format a document
    • Do data entry
    • Transcribe audio
    • Update your CRM or database
    • Sort your spreadsheet
    • Enter data into your spreadsheet, CRM or other
    • Manage website orders or shipping
    • Contact a customer to collect a payment
    • Do your bookkeeping
    • Add your receipts and invoices to your accounts software
    • Keep your financial records up to date
    • Keep your CRM or customer database up to date
    • Process orders and payments


    Writing

    • Write a blog post
    • Write a press release
    • Write tweets
    • Write content for your website
    • Write a marketing email
    • Write an article
    • Write updates for Facebook, Linkedin, Pinterest and Google+
    • Write engaging copy for online or offline use
    • Write articles, help guides, white papers and manuals
    • Help you write a book
    • Write your company newsletter
    • Proofread your website


    Marketing

    • Create email marketing campaigns
    • Set up an email list
    • Send an email to your existing list
    • Create pages on Twitter, Facebook, Linkedin, Pinterest and Google+
    • Help increase your social media followers
    • Research your competitors
    • Write an advert
    • Review your website
    • Do proofreading
    • Help optomize your site for SEO
    • Plan and organize marketing campaigns
    • Set up a new blog
    • Determine new marketing channels
    • Create marketing and sales material


    Researching

    • Research your competitors
    • Research a product or service
    • Research a company
    • Research a specific topic
    • Find people you can contact
    • Research potential customers
    • Research and suggest new initiatives and markets

     

    Everything else

    • Prepare various financial and business reports
    • Respond to customer emails
    • Respond to customer tickets
    • Resolve complaints and queries
    • Deal with pre-sales questions
    • Answer telephone calls from customers
    • Handle returns and refunds
    • Write and compile information in your knowledge base
    • Create pre-written customer responses
    • Manage your recruitment mailbox
    • Read, screen and filter applicants
    • Follow up with references
    • Arrange interviews with successful candidates
    • Reject unsuccessful candidates
    • Write and submit recruitment advertising
    • Input timesheet information
    • Input payroll information
    • Deal with leave requests
    • Record absences
    • Keep employee records up to date
    • Assist with payroll
    • Schedule employee reviews
    • Answer employee queries
    • Prepare employment contracts
    • Prepare offer and termination letters