Services
CIONIQ services are designed for Higher-ed institutions that want CIO-level leadership, not just more projects or tools. Each engagement uses our named frameworks to bring structure, transparency, and speed to complex decisions.
Fractional & Interim Leadership
Scope
CIO / CISO / CTO-level leadership on a part-time or interim basis to stabilize IT, provide executive presence, and drive priority initiatives while you recruit or reset the role.
Deliverable
A 90-day stabilization and action plan, defined decision rights and operating rhythm, and ongoing leadership of key programs using the CIONIQ Fractional Leadership Operating Model™.
Timeline
4–6 weeks to establish the plan and cadence; typical engagements run 3–6 months or longer depending on needs.
Pricing
Typically structured as a monthly retainer based on days per week and on-site vs virtual mix; exact pricing depends on role, scope, and institution size.
Independent IT Governance & Strategy
Scope
End-to-end review of IT strategy, governance structures, demand intake, and investment portfolio, working with executive leadership, IT, and key business stakeholders.
Deliverable
Board-ready IT strategy, governance model (committees, charters, RACI), and a 12–18 month prioritized roadmap using the CIONIQ Governance Framework™ and Higher-Ed IT Operating Model™.
Timeline
Typically 6–8 weeks from kickoff to final strategy and governance blueprint, with optional quarterly check-ins.
Pricing
Generally a fixed-fee engagement calibrated to the number of workshops, stakeholders, and campuses involved; exact pricing is set once scope and participation are confirmed.
ERP/SIS & Banner Roadmapping
Scope
Assessment and roadmap for ERP/SIS (including Banner®, Colleague®, PowerCampus®, Jenzabar®, OneWorldSIS®), including integrations, reporting, and change impacts across academic and administrative functions.
Deliverable
An 18–36 month modernization roadmap with phases, dependencies, investment ranges, and governance recommendations, built on the CIONIQ Modernization Playbook™.
Timeline
Usually 8–10 weeks for discovery, analysis, and roadmap, with optional CIO advisory during early execution.
Pricing
Typically a fixed-fee project based on number of systems, integrations, and stakeholder groups; exact pricing is finalized after a short scoping discussion.
Admissions & Integration Services
Scope
End-to-end review of the prospect-to-enrolment journey and the underlying CRM, portal, SIS, and integration landscape across admissions, enrollment, and IT.
Deliverable
A CIONIQ Admissions Integration Blueprint™ with target architecture, prioritized integration backlog, and a sequenced delivery plan tied to enrollment goals.
Timeline
Generally 6–8 weeks to produce the blueprint, with follow-on phases over 6–12 months for implementation oversight if desired.
Pricing
Delivered as a fixed-fee blueprint engagement, with optional add-ons for implementation governance; final pricing depends on the number of platforms and integrations in scope.
Cyber, Risk, and Compliance Advisory
Scope
Executive-level review of cyber security, privacy, and continuity posture, aligned to institutional risk appetite and regulatory requirements.
Deliverable
A prioritized risk and resilience roadmap, including quick wins, target maturity levels, and ownership, using the CIONIQ Risk & Resilience Compass™.
Timeline
Typically 6–8 weeks from initial assessment to agreed roadmap, with optional quarterly advisory to track progress.
Pricing
Usually a fixed-fee assessment plus optional retainer for ongoing advisory; pricing depends on number of systems, audits, and stakeholders involved.
Managed Governance & Advisory Retainers
Scope
Ongoing CIO-level advisory to support governance forums, portfolio reviews, and major technology decisions across ERP, cyber, data, and integrations.
Deliverable
Recurring portfolio health reports, decision memos, and updated roadmaps, delivered through a structured cadence based on the CIONIQ Governance Framework™.
Timeline
4–6 weeks to onboard and establish the governance rhythm, then ongoing (typically 6–12 months+).
Pricing
Structured as a monthly or quarterly retainer tied to agreed hours, committees, and executive touchpoints; specific pricing is set based on cadence and scope.
Technology and Managed Services
Scope
Design of the target IT operating and sourcing model—what to insource, co-source, or outsource—and oversight of managed service providers against that model.
Deliverable
A sourcing and operating blueprint using the CIONIQ Higher-Ed IT Operating Model™ and Vendor Independence Model™, including service definitions, RACI, and a transition roadmap.
Timeline
Typically 6–10 weeks to design the model and transition plan; execution and provider transitions usually span 6–12 months depending on complexity.
Pricing
Usually a fixed-fee design phase with optional advisory during transitions; pricing varies with the number of services, providers, and campuses in scope.